The Vernon Hills Building Department, as part of a continuous effort to improve the quality of service and to better address the needs of our customers, would like to hear your comments about your last contact with the Building Department. Please don't hesitate to say what's on your mind; praise or criticism, your comments are appreciated and will be given individual attention. Your response will be forwarded directly to the Village Manager's office for his review.

Thank you for taking time to fill out this form.

Date: 

1.	Purpose of your contact with the Building Department:
	Permit
	Inspections
	Zoning Variance
	Information
	Code Violation
	Other
2.	Please check which applies to you:
	Homeowner in Vernon Hills
	Tenant in Vernon Hills
	Contractor/Developer
	Business Owner
	Design Professional
	Other

3.		Based on your most recent contact with us, please rate the following areas:
		Excellent	Good		Fair	Poor	Very Poor
Timeliness of service
Staff Helpful and courteous
Level of staff's expertise
Instructions clear and understandable
Handouts and information
Overall quality of service
Other:
Other:

4.	How can we improve the quality of our service in the future?

(OPTIONAL, NOT REQUIRED)
First Name:
Last Name:
Street Address:
Phone#: