What are the best times to call for questions or inspections?

Please note that we are not always able to get incoming phone lines due to attending counter customers and/or multiple calls to the main number. Lunch breaks take place from 1130-2p, where staffing is decreased and counter customers tend to be higher at this time.  Your patience is appreciated.  If you are calling about inspections, you can call the main number before 3:30pm, and leave a message with your permit number and inspection needed. Outside inspections do not need anyone on site, make sure permit/plans are accessible and posted to inspector in a gallon ziploc bag.

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1. What form of payment does VVH take?
2. Do I need HOA approval?
3. Do I need to register as a contractor in Vernon Hills?
4. When do permits expire?
5. What are your construction hours?
6. Do I need a Certificate of Insurance?
7. What is a completion (refundable) bond? (Known as a cash bond)
8. What is the turnaround time of a permit application?
9. Do you have options for turning in permits and receiving permits?
10. Do you accept email or faxed applications for residential permits?
11. How do I call in for an inspection?
12. What are the best times to call for questions or inspections?
13. Where can I find the VVH ordinances or county codes?
14. What construction codes are followed within the Village of Vernon Hills?
15. What are permit fees so payment can be made at all at once?
16. How can I speak to an inspector regarding a specific permit question?